Disability Overpayments
Our overpayment recovery program is primarily performed by our life and health recovery team. Most cases originate from Short Term (STD) or Long Term (LTD) disability benefits, but several other factors can also trigger the need for the injured party to return funds to the insurer.
Areas inside this service line
Early Return to Work
An early return to work while short-term disability payments to the injured party continue to be made.
Unreported Retroactive Payments
Receiving unreported retroactive payments from another source such as through Social Security.
Overlapping Benefits
Overlapping benefits such as company-paid sick leave running concurrent to disability payments.
Benefit Calculation Errors
Issuing an excess of funds as a result of benefit calculation errors.
Payments After Eligibility
Payments generated after eligibility has concluded.
Delayed Income Reporting
Delayed response reporting income changes that impact the benefit criteria.
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